pTools commitment to high standards and quality has recently confirmed by the International Standards Organisation who have awarded our Quality Management System with the ISO 9001 certification.
This is the most universally accepted standard for quality assurance and management.
This achievement demonstrates pTools commitment to consistently providing products and solutions that meet customer and regulatory requirements and that we always aim to enhance customer satisfaction through the effective application of the Quality Management System, including processes for improvement of the System.
The quality assurance team at pTools underwent a rigorous inspection of our procedures relating to standardised communications, quality management, quantitative targets, installation reviews, and improvement processes.
The standard applies to our delivery of high tech blockchain based solutions for financial services and consumer goods brands, and web based content management software for government organisations.
The standard and its application is succinctly defined by ISO as…
“ISO 9001:2015 specifies requirements for a quality management system when an organization:
- needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
- aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.”
The standard confirms our commitment to risk-based thinking and accountability throughout all organizational processes that help improve communications, efficiency, and implementation of continuous improvement.
“We are excited to announce our certification to ISO 9001:2015 at pTools and the assurances to our customers that we strive to focus on continuous improvement and customer satisfaction,” said Keith Wood, CEO at pTools. “Our certification to ISO 9001 demonstrates our desire to always perform at the highest levels of quality and efficiency. It’s rooted in our DNA by our long-term commitment to great UX, and client satisfaction.